Sending Messages

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Sending Messages

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Locate the contact you would like to send the message to and tap on their name. You will be shown a conversation screen. If you have not sent that contact any messages or have freshly installed GAMMA , the screen will be blank.

 

*Click to expand

 

Sending Text

 

Tap on the Text box at the bottom of the screen that has the words 'Enter a message here' in it. Type your message in the text box. You can send a maximum of 1000 characters in a single message.

 

Press Send to launch the message. The message will be sent to the recipient and will show in your GAMMA mobile app conversation history for that contact.

 

Alternatively, you can tap the Compose icon in iOS or tap More > New Message in Android, from any of the GAMMA tabs.Then type the name or the phone number of the person you want to send the message to in the 'To' field. Type your message into the text box that has the words Enter a message here in it. You can send a maximum of 1000 characters in a single message.

 

Press Send to launch the message. The message will be sent to the recipient and will show in your GAMMA mobile app conversation history for that contact.

 

When in the conversation screen a typing indicator appears when the other party is currently typing a message.

 

How to check the message status? Click here.

 

GAMMA is designed to compose and send messages even when the user is offline. The app will store your messages in pending status and will send them automatically when the user is online.

 

Sending Image

 

 

Supported File Types

•JPG

•GIF (static only)

•PNG

•BMP

 

There is no maximum file size limit when sending through the mobile app as the image will be compressed upon sending.

 

The Send Image process is identical to the Send Text process except for the way you choose content. Instead of entering text in the message composition screen, press the Camera icon.

 

Follow the on-screen prompts to either use a photo from the gallery or take a new picture using the camera. For iOS, you will be prompted with a frame to crop the image into a square.

 

IMPORTANT: The image will start sending immediately upon releasing Choose or the equivalent function. Please allow a few moments for the message to complete sending.

 

How to check the message status? Click here.

 

Recording and Sending Audio Clips

 

Supported File Types

 

(Maximum attachment size: 5MB)

 

•AAC

•MP3

•WAV

 

The Send Audio process is identical to the send image process except for the way you choose content. Instead of tapping the camera icon in the message composition screen, tap the microphone icon.

 

SOPRANO GAMMA will display the microphone tray when you press the microphone icon.

 

User can touch and hold the microphone icon to begin recording. The message duration will be displayed on the screen while audio is being recorded. User can release the microphone icon to send it to the recipient. The maximum duration of a recording is 1 minute.

 

Users have the option to cancel the message by swiping and releasing the microphone icon. The instructions to record, cancel and send audio message is displayed on the microphone tray as shown in the image. The audio message will appear in the chat thread with the total clip duration displayed on the right end of the audio.

 

IMPORTANT: The audio will be sent immediately upon releasing the microphone icon. Please allow a few moments for the message to complete sending.

 

While recording is in progress, if the user slides the finger off the microphone, the tray will turn red and display – ‘Release to cancel’. Please note that recording will still continue and user can resume by sliding the finger back to the microphone.