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<< Click to Display Table of Contents >> RCS - Media Limitations and Best Practices |
  
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<< Click to Display Table of Contents >> RCS - Media Limitations and Best Practices |
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These are the recommended best practices to be followed when working with RCS Rich Media.
Media / Dimension Recommendations
Name |
MEMS Upload Limit |
URL Upload Limit |
File Format |
Recommended Aspect Ratio |
Thumbnail Optimal Resolution |
Vertical Rich Card |
300KB |
5MB |
PNG, JPG |
2:1, 16:9, 7:3 |
770 x 335 px |
Horizontal Rich Card |
300KB |
5MB |
PNG, JPG |
3:4 |
250 x 330 px |
Rich Card Carousel |
300KB |
5MB |
PNG, JPG |
4:3 |
605 x 452 px |
Media (Image) |
1MB |
5MB |
PNG, JPG |
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Media (Video) |
1MB |
10MB |
MP4 |
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Best Practices Recommendations:
•Text has a maximum character limit of 2000
•If the image size added does not fit the dimensions of the card’s height, the image preview is chosen by zooming and cropping the image
•Rich Card Carousel has a maximum limit of 10 cards
Note: Large file sizes (For Example; 5MB images or 10MB videos) may take longer than usual to be sent from MEMS