Edit an RCS Broadcast Template

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Edit an RCS Broadcast Template

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Overview

 

Edit a stored Email Broadcast template.

 

Choose a template by clicking its name in the RCS Broadcast Template screen.

 

 

Summary                                                                                                                                      

 

 

The 'Email Broadcast Template Edit' screen will be displayed.

 

 

Description

 

RCS Broadcast Template Summary

 

 

 

Summary

 

 

Name

A word or number to identify the order in summaries and reports (not seen by message recipients).

 

Description

Type/paste any extra descriptive information which might be useful.

 

 

 

 

Destinations

 

 

To

Type/paste email address(es) in international format.

 

e.g. name@domain.com.

 

You can add multiple addresses, 1 per line. There is no limit to the number of destination addresses you can add in this field.

 

e.g. name1@domain.com

name2@address.co.nz

name3@internet.com.au

 

How to personalise using Mail Merge

 

 

List/Contact/Group

Choose pre-existing destination(s) for your message. Select 'Lists', 'Contacts' or 'Groups' from the drop-down list. Click here for information about lists, contacts and groups.

 

Left-click to select the destination list(s) / contact(s) / group(s). Ctrl + left-click to select multiple list(s) / contact(s) / group(s).

 

 

 

Message

 

 

This is where you specify the content of the message.

 

Create a custom HTML message via the HTML editor space available.

 

 

Consent

 

 

 

Filter Type

Choose options WHITELIST or BLACKLIST

 

Reply to Filter List

 

Depending on the option chosen, select the appropriate list from the drop-down

 

 

Replies

 

 

Reply to Address Type

 

Defaults to 'Email'.

 

Reply to Address

 

Type/paste email address for inbound responses.

 

 

 

Delivery Options

 

 

Delivery Frequency

Select from the drop-down menu. This is how often your message will be sent.

 

BI-WEEKLY - Every 2 weeks

 

DAILY - Once per day.

 

HOURLY - Once per hour.

 

IMMEDIATE - Once.

 

MONTHLY - Once per month.

 

ONCE - Once (at a future date and/or time).

 

WEEKDAY - Once per weekday.

 

WEEKEND - Once each weekend day (usually Saturday/Sunday however this may be configured differently for different nationalities).

 

WEEKLY - Once per week.

 

LIST_TRIGGER - Automatically sent upon retrieval of a list.

 

CONTENT_TRIGGER - Automatically sent upon the retrieval of new content from a specified feed. More information about content feeds.

 

 

If a recipient opts-out from receiving messages after an order has been scheduled, the scheduled message will NOT be sent to them.

 

 

Start Date

Click icon to select a date. Your message will be sent for the first time on this date, and recurring messages will be scheduled based on this date.

 

e.g. if 'Delivery Frequency' is 'MONTHLY' and 'Start Date' is '01/09/2012', the message will be delivered on the first day of each subsequent month (01/10/2012, 01/11/2012, 01/12/2012 etc).

 

Start Time

Type/paste the time when you would like the message to be sent. If your message is recurring, it will always be sent at this time of the day.

 

 

End Date

Click icon to select a date. Your message order will be sent for the last time on this date.

 

End Time

Type/paste the time when you would like the final message to be sent (format HH:mm).

 

Timezone Open Hours

Select from the drop-down menu. Click here for more information.

 

Handset Profile

Select from the drop-down menu (if enabled) or choose 'NO'. Click here for more information.

 

Registered Delivery

Click check box to receive confirmation that a message has reached its destination(s).

 

The delivery receipt message will be delivered to the platform inbox.

 

This field can be pre-populated by flagging the 'Registered Delivery' check box in Company SMS Preferences (Customer Administrators only).

 

 

 

Note: If you select monthly, and the start date is the last day of the month, then the platform will launch subsequent orders on the last day of the given month, regardless of the date.

 

e.g. Start date - 31 January 2019

       Next monthly delivery date - 29 February 2019

 

 

Note: The service checks for, and executes new orders in 5 minute intervals.

 

 

Batch Options

 

 

This feature allows you to control the rate at which messages are delivered.

 

e.g. if your message contains a prompt to call a phone number, you may want to stagger the delivery of the messages so that your phone system is not overloaded with calls.

 

Batch Size

 

Edit the batch size here.

 

Batch Interval

 

Edit the interval between batches here.

 

Maximum Messages

 

This feature is useful if you are not sure how many recipients there are in a list but you want to limit the number of messages sent so that you don’t exceed your broadcast budget

 

 

 

Once all required fields are complete:

 

 

Store changes and exit.

 

 

Discard changes and exit.