Soprano Campaign Tools > WebSMS > WebSMS - Application Overview (Broadcast)

SOPRANO MEMS WebSMS+ is your best solution when you need to provide your employees with a mobile messaging capability from their existing desktops.

SOPRANO MEMS WebSMS+ is delivered over the internet and accessed via your web browser.

Key Features

WebSMS+ includes all the features of WebSMS, with the following additional functionality:

•Ability to import contacts

•Store over 1,000,000 contacts

•Create groups from your contacts

•Send the same message to a maximum of 1,000,000 recipients in a single communication

•Ability to rapidly create new messages by cloning existing messages

•Additional storage space (lists size of up to 50Mb)

•Set priority to messages

•Set message expiry/validity period (most useful when you need a response before a certain date)

•Request delivery reports/registered for each message (note: additional charges may apply for the delivery receipt)

•Set blackout times (so messages are not sent in the middle of the night)

•Enhanced reporting features

•Delivery rate/batch for smooth broadcast control

•Permission management - automatically add to opt-out list.

•Black or whitelist filtering when sending a communication.

•Additional campaign controls like pausing, resuming and cancelling

SOPRANO WebSMS+ includes all the features of WebSMS, with the following additional functionality:

•Message personalisation utilising mailMerge capabilities

•Message delivery rate control

•Opt-in/Opt-out control

•Opt-out update

•Additional campaign controls, pausing, resuming and cancelling

•Setting message priority

•Validity period message in the campaign

Benefits

Flexible Deployment and Scalability

SOPRANO MEMS WebSMS+ has the flexibility and scalability to be deployed as a:

•Single-site solution, allowing the organisation to manage its mobile messaging locally.

•Multi-site solution allowing mobile message traffic to be aggregated to reduce costs.

•Multi-site, hierarchical solution for large corporations to obtain total mobile messaging control from desktops.

Efficient and Effective

SOPRANO MEMS WebSMS+ allows your employees to respond rapidly to Customer requests through the use of desktop messaging.

It is quicker and easier to type a message on your PC keyboard than a mobile handset and there is no need to retype messages when sending the same message to multiple contacts. SOPRANO MEMS WebSMS+ allows you to create and edit up to 1,000,000 contacts and send the same message to up to over 1,000,000 recipients, simultaneously.

Improved Communications

SOPRANO MEMS WebSMS+ can be used as a communication tool between Customers and Employees and can save you time and money on voice calls.

Missing bill payments and daily appointments will become a thing of the past. Reminders can be sent in the form of an SMS alert regarding tasks and activities before they become overdue.

Scheduled delivery times allows you to send these reminders regularly on a daily, weekly or monthly basis.

Instant Mobile Response

SOPRANO MEMS WebSMS+ can send and receive replies from the message recipients.

When a User sends a message to contacts or mobile numbers they can choose to have the responses sent to the online inbox, email or mobile phone using simple intuitive concepts.

Rapid Deployment

SOPRANO MEMS WebSMS+ is deployed as a software as a service (SAS) solution and leverages deployment templates and configuration management to several thousand employees, overnight.

Easy to Use

SOPRANO MEMS WebSMS+ integrates seamlessly into your company portal using the same style-sheet, look and feel thus simplifying the uptake and adoption process.

Built-in Help

SOPRANO MEMS WebSMS+ has a fully featured context sensitive help built-in for all activities from sending a message to installation.

Reporting and Analysis

SOPRANO MEMS WebSMS+ provides a comprehensive online reporting tool allowing management to report based on user, destination, source, cost centre among other parameters.

You can analyse the data by downloading the reports to your favourite> analysis tools for graph display and trend forecasting.

Enabling SOPRANO MEMS WebSMS(+)

SOPRANO MEMS WebSMS is only available for those with the SOPRANO MEMS WebSMS(+) licence.

Please contact your SOPRANO MEMS Account Executive or email help@sopranodesign.com for more information on SOPRANO MEMS WebSMS(+).